Home Page > Knowledge Base > CNS Customer Support Home > Billing Rates and Policies

Billing Rates and Policies

Late fee policy - this is a downloadable PDF that describes circumstances under which we will consider your payment late.
Hourly rates -
- Manager consulting and specifications- $150/hr - What is this?
- Development, flash work and technical support - $125/hr
- Graphic design, SEO content optimization - $100/hr
- Content entry - $80/hr
Hourly billing primer - this web page lays out general rules with regards to the concept of estimates vs. quotes, the reasons behind the need for project management and manager consulting and specifications, and invoicing for billable tasks that span multiple months
What is manager consulting and specifications? This is a common question from our clients. Please click here for an explanation.
Hourly billing rules & guidelines - information on setting up personal billing rules for any billable task that you request. Please review this document and let us know if you'd like to set up "critical amounts" for billable projects and define what actions should be taken when the critical amount is reached
Our policy on response time - what you can expect from us when you request a new task.

Search | Site Map