Why did we create Tracker?

We created Tracker after working on a few projects using email as the primary means of communication.  We found that, for a given project, there are typically multiple tasks that need to be completed.  And for each of those tasks, there may be a unique number of people that should be "kept in the loop" on the progress of a given task.  It became extremely difficult to remember which people needed to be CC'd on one email string vs. another.  As a result, keeping each task in each project in order became exceedingly difficult.

We created Tracker to help solve this problem.  Tracker allows us to create a line of communication for each individual task in a given project.  Here are the advantages of using Tracker over email:

• All communication regarding a given task is posted to Tracker and hence can be found in one place.  No need to dig through old emails to find correspondence on a given task.  Just go to that task's page on Tracker.
• Multiple users can "subscribe" to a given task.  Any number of developers, designers, managers and clients can "subscribe" to a given task.  No need to remember to "reply to all" and no need to remember the names of everyone that should be CC'd on a given task.
• Tracker provides email notification of task updates automatically.  All task subscribers are automatically notified of new activity in a given task.  No need to remember to send status updates via email to all involved.  Just post in Tracker and let Tracker take care of the rest.

Now that you know the back story, why not move on to how to use Tracker?  Click here.